Better than the norm or minimum standards: This is the goal of all those stakeholders involved in the RAL quality assurance system – from the companies and RAL Quality Assurance Associations through to the umbrella organisation RAL. The RAL quality assurance system is neutral and differentiates RAL Quality Marks (Gütezeichen) from all other labels.
RAL Gütezeichen (Quality Marks) provide security to consumers and industry: The labels guarantee reliable, robust and trustworthy products or services of a high quality. Therefore, this privately organised system always goes above and beyond the applicable standards and legal regulations and takes many aspects into account: Is the whole product environmentally friendly, safe and durable? Does the service excel due to its customer orientation, economic efficiency and the competence of the personnel?
If public authorities want to engage the services of a company, they need to proceed very carefully because they are responsible for ensuring that public funds are utilised in a transparent and understandable way. Therefore, contracts for products and services are awarded based on objective criteria: such as those embodied by RAL Gütezeichen (Quality Marks). Public authorities can be certain that the products and services meet certain quality criteria.
Manufacturers and suppliers of services apply to a Quality Assurance Association for the RAL Gütezeichen (Quality Mark) or found a new Quality Assurance Association. How do you found a new Quality Assurance Association? How does the approval process work? We outline the path to creating a RAL Gütezeichen (Quality Mark).
The system of RAL quality assurance does not issue any accreditation in the sense of Article 2 (10) of Regulation (EC) 765/2008 of the European Parliament and of the council of 9 July 2008. The RAL quality marks system is exclusively based on privately agreed quality assurance specifications and does not include an assessment or accreditation by a public accreditation system. RAL exclusively provides its system of quality assurance for voluntarily defined quality assurance and is not an accreditation body that issues accreditation to conformity assessment bodies.Ok